Remote (United States) Remote (Country)

Kin Insurance is hiring a Senior Claims Adjuster, Large Loss

Responsibilities

  • Examining and appropriately interpreting insureds’ policies, forms in force, and other records to determine coverage and extent of the company’s exposure and policy limitations
  • Applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines
  • Desk reviewing, drafting, adjusting, and approving estimates of damage and loss amounts for structural damages, mitigation, remediation, etc
  • Using varying methods of investigation, including taking recorded statements, consulting with experts, identifying property damage, and reviewing documentation
  • Keeping active communication and working with customers, their representatives, contractors, and experts throughout the Claims process from first notice of the claim through repair completion
  • Working with public adjusters and attorneys that may represent the insured(s) and responding to all notices and letters in accordance with state guidelines

Requirements

  • 5+ years of first-party residential property claims adjusting
  • Your insurance background includes working directly for an insurance carrier
  • Applicable knowledge of insurance laws and good faith claims handling in multiple states
  • Experience handling Pre-litigation claims (Public Adjuster/Attorney Represented claims preferred)
  • Data-driven with an analytical approach
  • Experience in vendor management and surrounding negotiations
  • Comfortable utilizing various claims-related systems and software (i.e. Verisk suite of products, ISO ClaimSearch, Google suite, Excel )
  • Knowledge of residential construction (including but not limited to mitigation, restoration, roofing, and repair), damage identification techniques, and construction order of operations.
  • Advanced ability to memorialize details and facts, in writing, regarding activities and communication throughout the life of a claim.
  • Excellent customer service track record demonstrating quality and attention to detail while supporting policyholders through difficult circumstances

Benefits

  • Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
  • 401(k) with company match up to 4% of eligible earnings
  • Multiple medical plan options, plus dental and vision coverage
  • Company-funded HSA contributions (based on medical plan selection)
  • Company-paid life insurance and short-term disability
  • Employee referral bonuses
  • A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
  • Access to mental health support and confidential counseling resources
  • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
  • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
  • Career mobility and internal growth opportunities across the organization
  • Professional development budgets for certifications, conferences, and learning available, subject to management approval

Additional Information

  • All Claims employees are expected to be available for required overtime and weekend shifts in the event of a catastrophic event.
Required Skills
Vendor Management
About company
Kin Insurance
Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service.
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Job Details
Department Insurance
Category other
Posted a month ago