Remote (Global)

CVS Health / Oak Street Health is hiring a Senior Claim Benefit Specialist - Remote

Responsibilities

  • Evaluates claims that are pre-designated or exceed individual adjudication limits or expertise.
  • Applies clinical guidelines to assess medical necessity, confirm coverage, validate patient eligibility, detect inconsistencies, and apply cost-control strategies for precise claim resolution.
  • Ensures adherence to all applicable regulations and verifies that disbursements follow established organizational policies and protocols.
  • Detects and escalates instances of potential overpayment, underpayment, or other claim anomalies.
  • Performs recalculations and adjustments on claims when required.
  • Provides training and guidance to team members to improve overall performance and technical capabilities.
  • Makes outbound calls to collect missing information necessary for claim processing or reconsideration requests.

Work Arrangement

Remote

Responsibilities

  • Evaluates claims that are pre-designated or exceed individual adjudication limits or expertise.
  • Applies clinical guidelines to assess medical necessity, confirm coverage, validate patient eligibility, detect inconsistencies, and apply cost-control strategies for precise claim resolution.
  • Ensures adherence to all applicable regulations and verifies that disbursements follow established organizational policies and protocols.
  • Detects and escalates instances of potential overpayment, underpayment, or other claim anomalies.
  • Performs recalculations and adjustments on claims when required.
  • Provides training and guidance to team members to improve overall performance and technical capabilities.
  • Makes outbound calls to collect missing information necessary for claim processing or reconsideration requests.
Required Skills
Customer serviceDocumentationProblem SolvingAttention to detailData EntryMicrosoft Office
About company
CVS Health / Oak Street Health
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. Millions of times a day, we’re helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions.
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Job Details
Category other
Posted 4 months ago