Remote (Global)

GR8 Tech is hiring a Senior Account Manager

Responsibilities

  • Developing existing and new client partnerships, ensuring mutual value and long-term cooperation
  • Understanding client objectives, metrics, and structures to address business challenges
  • Representing client interests internally, highlighting risks and opportunities
  • Building growth strategies and optimizing ROI across GR8 Tech product lines
  • Contributing ideas and feedback to improve the platform, products, and services
  • Supporting onboarding of new clients and presenting product updates and roadmaps
  • Conducting regular business reviews, performance evaluations, and satisfaction surveys
  • Identifying upsell and cross-sell opportunities and documenting them in CRM
  • Resolving commercial and operational issues in a timely and efficient manner
  • Maintaining proactive communication on issue status and progress
  • Collaborating cross-functionally with Legal, Compliance, Finance, Product, CRM, and Development teams
  • Participating in industry events and conferences to engage clients and expand market knowledge

Benefits

  • Sports compensation
  • Medical coverage
  • Psychological support
  • Home-office coverage
  • Remote work
  • Coworking compensation
  • Childcare budget
  • Maternity leave
  • Paternity leave
  • Additional 2 days for family events
  • Open feedback and transparent direct communications
  • Growth and development: better every day
  • High tolerance to experiment and mistakes
  • Supportive friendly environment

Work Arrangement

Remote (Worldwide)

Additional Information

  • Please, provide remuneration (Gross) per month, in EUR for BtoB cooperation
  • Fluent English (B2+), both written and spoken
Required Skills
Client Relationship ManagementCRM ToolsProject ManagementCross-functional CollaborationBusiness Development
About company
GR8 Tech
A global product company providing innovative, scalable platforms and business solutions for the iGaming industry, successfully handling millions of active players.
All jobs at GR8 Tech Visit website
Job Details
Category other
Posted a year ago