Remote (Global)

Twilio is hiring a Senior Account Executive

Responsibilities

  • Achieve new customer acquisition targets under a defined quota for net new bookings.
  • Collaborate with clients across designated industries to assess their business and technical needs and align them with appropriate platform solutions in security, marketing, sales, and support.
  • Partner with finance, legal, deal operations, and internal teams to structure contracts that meet client expectations while supporting organizational goals.
  • Demonstrate enthusiasm and innovative thinking, using strong communication abilities to clearly explain complex technical, financial, and contractual concepts to build trust with prospects.
  • Manage multiple opportunities and priorities simultaneously while maintaining deal momentum.
  • Collaborate across departments including marketing, partners, product, and finance to shape long-term sales strategies and territory planning.
  • Serve as a customer advocate by conveying feedback and insights to product development and carrier relations teams.
  • Develop deep expertise in customer engagement technologies, track industry trends, and share knowledge internally and with clients.
  • Maintain an accurate sales pipeline and forecast using Salesforce CRM tools.

Benefits

  • Competitive compensation package
  • Generous paid time off
  • Extensive parental and wellness leave options
  • Comprehensive healthcare coverage
  • Retirement savings plan
  • Support for volunteering and charitable contributions

Compensation

Competitive pay

Work Arrangement

More than 30% travel is anticipated to help you connect in-person in a meaningful way.

Team

Sales-focused role requiring cross-functional collaboration with finance, legal, product, marketing, and operations teams.

Other

  • More than 30% travel is anticipated to help you connect in-person in a meaningful way.
  • Twilio uses Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Hiring process is never completely automated and uses AI with recruiting professionals.

Not specified

About company
Twilio
Shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences.
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Job Details
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Posted 6 months ago