Responsibilities
- Lead the design, development, configuration, and implementation of tax technology solutions across SAP (S4 HANA/FI) and Vertex (O Series/Cloud).
- Analyze business requirements and translate them into system configuration, functional specifications, and technical designs.
- Drive tax-related components of ERP enhancements, system upgrades, and new business integrations (e-commerce, POS, supply chain, global expansion).
- Partner with IT developers and architects to deliver scalable solutions, ensuring proper integration between SAP, Vertex, retail systems, and downstream reporting tools.
- Develop and execute test strategies, including unit testing, SIT, UAT, and regression testing for tax configurations and enhancements.
- Serve as the primary escalation point for tax-related system issues, troubleshooting errors, incorrect tax calculations, data inconsistencies, and integration failures.
- Collaborate closely with business stakeholders to understand operational challenges and propose effective, compliant tax solutions.
- Conduct root-cause analysis and implement corrective actions to prevent recurring tax issues.
- Provide expert guidance on tax implications of new business models, promotional programs, sourcing changes, and system workflows.
- Interpret and apply U.S. state/local tax, federal tax, and international indirect tax (VAT/GST) rules within system configurations, working with business Tax and Finance teams.
- Support the tax compliance team by ensuring accurate tax determination, reporting, and audit readiness across multiple countries and sales channels.
- Maintain tax master data, jurisdiction codes, rules, and rate updates in SAP and Vertex.
- Work with Tax, IT, Digital, Finance, Accounting, Procurement, Supply Chain, E-commerce, and Retail Operations to align system solutions with business needs.
- Act as a key resource on large- and small-scale IT projects, including S/4HANA implementations, system migrations, upgrades, global expansions, and other tax-relevant projects.
- Provide training and documentation to business end users to promote adoption of new tax processes and tools and help develop Subject Matter Expertise within business and IT teams.
- Ensure integrity of tax data flows through SAP, Vertex, and downstream systems.
- Identify opportunities for process automation, reporting improvements, and system-driven controls.
- Support analytics teams with requirements for tax-related reporting and insights.
Requirements
- Bachelor’s degree in Information Systems, Accounting, Finance, Tax, or related field.
- 7+ years of experience in tax technology, indirect tax, and ERP system implementation roles.
- Strong hands-on experience with SAP tax configuration and Vertex, including O Series/Cloud, and OpenText.
- Solid understanding of U.S. indirect tax and international tax practices (VAT/GST).
- Experience in the Retail industry, including omni-channel environments and multi-jurisdiction operations.
- Proven ability to design and implement IT solutions that address complex tax requirements.
Nice to Have
- CPA, MST, Chartered Accountant, or equivalent certification.
- Experience with S/4HANA migrations, POS integrations, or global ERP rollouts.
- Familiarity with middleware, APIs, or integration platforms used for tax engine connectivity.
- Knowledge of automation tools (Alteryx, Power BI, BTP, etc.).
Benefits
- Competitive healthcare, dental & vision insurance
- 401(k) matching after one year of employment
- Generous time off + company holidays
- Merchandise discount
- Learning & Development programs
- Much more!
