Barcelona, Spain; Warsaw, Poland; Curitiba, Brazil; Rio de Janeiro, Brazil; Mexico City, Mexico; Bogotá, Colombia; Munich, Germany; Rome, Italy; Bologna, Italy Hybrid

Docplanner Group is hiring a Salesforce Support Administrator

Requirements

  • 2+ years of hands-on experience with Salesforce Sales Cloud and Service Cloud
  • Solid understanding of the Salesforce platform and its administration
  • Salesforce Administrator Certification
  • Working knowledge of relational database design concepts and data management
  • Strong understanding of security and access best practices (profiles, permission sets, roles, sharing rules)
  • Proficiency with data management tools (Data Loader, Workbench, Inspector) and data upload techniques
  • Ability to troubleshoot system, process, and data issues effectively
  • Strong analytical and problem-solving skills, with the ability to: Critically assess reported issues Distinguish between technical defects and process gaps Recommend preventive and scalable improvements
  • Understanding of business processes and how they translate into system configuration
  • Experience working with international teams
  • Basic knowledge of Agile methodologies and processes
  • Excellent communication skills; team-oriented, open to discussion, and hands-on
  • Fluent in English and Spanish

Nice to Have

  • Platform App Builder Certification
  • Experience working with API integrations, Salesforce migrations, and basic Apex

Benefits

  • Healthcare insurance
  • Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
  • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
  • Local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.
  • Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.
  • A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.
  • Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Work Arrangement

Hybrid

Team

Team size: 3,000+ employees. Structure: global

Additional Information

  • CV's in English please!
  • We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.
Required Skills
Agile Methodologies
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About company
Docplanner Group
Docplanner builds digital healthcare solutions that connect patients with healthcare providers, offering tools for online appointment booking, telemedicine, and clinic management. The company focuses on innovative, scalable healthtech products including Software as a Medical Device (SaMD) and AI-driven services.
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Job Details
Category other
Posted 3 months ago