Responsibilities
- Tailor and expand Salesforce functionality to align with sales, marketing, and customer service workflows, including custom objects, fields, page layouts, validation rules, and automated processes.
- Design, implement, and sustain flows, process builders, and system integrations that minimize manual input and maintain data accuracy as the organization scales.
- Manage the configuration of CPQ and commission systems, overseeing pricing, quoting, and compensation workflows.
- Develop and maintain reports and dashboards that provide leadership with insights into pipeline status, team productivity, and forecast reliability.
- Enforce data quality at scale using validation rules, data cleansing procedures, and deduplication strategies to ensure system trustworthiness.
Requirements
- Extensive Salesforce Administrator experience, typically 5–10+ years, with demonstrated leadership over large-scale Salesforce environments and complex platform configurations.
- Hold both Salesforce Administrator and Advanced Administrator certifications.
- Skilled in Salesforce Lightning Experience, workflow automation, process builder, and data handling.
- Proficient in Salesforce automation tools and integration methods.
- Familiar with agile development practices and tools such as Jira or comparable systems.
- Demonstrated ability to collaborate across teams and manage multiple priorities without compromising quality.
Nice to Have
- Experience with Salesforce Revenue Cloud Advanced (RCA).
- Advanced expertise in creating reports and dashboards within Salesforce.
Compensation
Competitive base salary plus variable compensation based on role and location.
Work Arrangement
Hybrid — Montreal
Team
Work with a global team of intelligent, approachable, and positive colleagues in an output-focused culture that values early, honest communication and rapid advancement based on performance.
What we offer
- Competitive base + variable comp aligned to role and location.
- Meaningful equity in a post-Series D, $2.5B company.
- Day-1 health, dental, and vision coverage (Canada Life).
- Unlimited PTO — not a gimmick; we take it.
- $500 home office stipend · $1K annual L&D budget.
- Montreal hub with flexible hybrid setup.
How we work
- We deliver one platform for maintenance, repair & operations teams to keep the physical world running.
- You'll work alongside smart, humble, optimistic colleagues across the globe.
- We're output-driven, promote quickly when people deliver, and have honest conversations early.
- If that's the environment you want, we'd love to hear from you.
Other
- This role involves managing and supporting a customer portfolio primarily in English-speaking markets (US/English Canada), requiring consistent English communication in writing and speech.
- Unlimited PTO — not a gimmick; we take it.
- $500 home office stipend
- $1K annual L&D budget
