Responsibilities
- Work closely with Account Executives, pre-sales specialists, and external partners to uncover and pursue new sales opportunities.
- Engage with third-party vendors and implementation partners to align on effective sales approaches and best practices.
- Support customer discovery calls and help manage the progression of deals across the assigned region.
- Collaborate with AWS and Amazon Connect Account Executives to shape solutions based on customer needs.
- Conduct regular forecasting discussions with regional teams and leadership to track performance and pipeline.
- Coordinate with technical pre-sales teams to craft customized value propositions that meet client requirements.
- Promote innovation and ongoing improvement by keeping current with industry developments and new technologies.
- Serve as a representative at regional events and conferences to showcase contact center solutions.
Benefits
- Attractive salary and comprehensive benefits offering.
- Clear pathways for career advancement and skill development.
- A supportive, team-oriented, and inclusive workplace culture.
- Opportunity to drive modern contact center transformations using advanced technology platforms.
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid
Team
Collaborate with Account Executives, pre-sales teams, and partners; coordinate with AWS and Amazon Connect AEs; work with regional teams and leadership.
Other
- Candidates must reside in and intend to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
- This hybrid role includes a mix of in-office and remote work, with required office attendance multiple days per week; exact schedule set by the hiring manager.
- Applications may be screened using artificial intelligence or automated systems in compliance with company policies and applicable laws.
- The company promotes equal opportunity and is committed to advancing diversity, equity, and inclusion globally.
- Reasonable accommodations are provided for applicants with disabilities in accordance with federal and state regulations.
Not specified
