Latin America - Remote Remote (Global) Employment

Donorbox is hiring a Sales Operations Manager

Responsibilities

  • Partner with the Senior Revenue Operations Manager to operationalize key GTM initiatives across the sales organization.
  • Drive the execution of operational programs that improve sales productivity, pipeline management, and deal execution.
  • Serve as a trusted operational partner to Sales leadership by ensuring processes, tools, and reporting support consistent execution.
  • Manage the monthly commission cycle, extracting closed-won data from HubSpot and applying complex logic (accelerators, multipliers) to generate accurate payout statements.
  • Support pipeline visibility and forecasting processes by maintaining reports and dashboards in HubSpot.
  • Prepare insights and summaries that support weekly pipeline reviews, forecast discussions, and leadership reporting.
  • Partner with RevOps analytics resources to ensure reporting accuracy and visibility into key sales metrics, i.e. show rates, close rates, cancellation rates, no show rates, etc.
  • Help maintain strong CRM hygiene and operational discipline across the sales organization.
  • Monitor pipeline updates, stage progression, and adherence to CRM best practices to support accurate reporting and forecasting.
  • Assist in establishing operational standards and usage expectations for CRM and sales systems.
  • Design complex conditional logic pathways in HubSpot to automate lead routing, deal stage progressions, and pipeline hygiene alerts.
  • Implement strict data validation rules—adopting the 'No data, no commission' philosophy—to ensure comprehensive organizational intelligence.
  • Continuously audit automated processes to prevent 'alert fatigue' and ensure maximum operational fluidity for the sales team.
  • Help administer and optimize key GTM tools used within the sales organization.
  • Identify opportunities to leverage automation and AI-enabled workflows to reduce manual work and improve operational efficiency across the sales organization.
  • Stay current on emerging AI capabilities across the sales tech stack and recommend improvements that help the sales organization operate more efficiently.

Requirements

  • 3-5 years of demonstrated experience in Sales Operations, Revenue Operations, or a highly analytical commercial finance role.
  • Bachelor’s degree in Business, Finance, Economics, or a related quantitative field.
  • Expert-level proficiency in HubSpot CRM administration, including advanced workflow building, custom properties, and native dashboard engineering.
  • Experience supporting sales forecasting, pipeline management, or territory planning.
  • Experience managing cross-functional operational initiatives and projects.
  • A proactive, rigorous approach to data governance and a fundamental intolerance for poor data quality.

Nice to Have

  • Experience working with modern GTM automation and AI tools such as Clay, Zapier, Gong AI, Outreach AI, or similar platforms.

Benefits

  • Fully remote work from the comfort of your home
  • Eligibility for employee equity plan (stock options)
  • Reimbursement package for home office expenses and professional development, up to $1.5k
  • Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days
  • Wellness program with fitness and mindfulness classes

Work Arrangement

Remote (Worldwide)

Team

Team size: 150-person. Structure: fully distributed and diverse

Additional Information

  • This employer participates in E-Verify to confirm the employment eligibility of all newly hired U.S. employees.
About company
Donorbox

Raise more donations. Retain more donors. All in one place.

Donorbox is the world's most impactful fundraising system, powered by AI. It offers robust online and on-location fundraising tools with meaningful donor relationship management to help nonprofit missions thrive.

The platform provides a suite of features including donation forms, recurring donations, peer-to-peer fundraising, events, donor management, memberships, text-to-give, and crowdfunding. With integrations, CRM, and kiosk solutions, Donorbox supports organizations globally in maximizing their impact.

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Job Details
Department Revenue Operations
Category other
Posted a month ago