About the Role
The ideal candidate will combine deep technical knowledge with strong communication skills to support the sales process by understanding customer challenges and aligning them with appropriate solutions.
Responsibilities
- Collaborate with sales teams to understand customer objectives and technical requirements
- Deliver product demonstrations tailored to specific client environments and use cases
- Respond to technical inquiries during the sales cycle with accurate and detailed information
- Develop proof-of-concept deployments to validate solution effectiveness
- Translate complex security concepts into business-relevant outcomes for stakeholders
- Work closely with engineering and product teams to relay customer feedback
- Assist in crafting responses to requests for proposals and technical questionnaires
- Maintain up-to-date knowledge of industry trends and competitive landscape
- Support on-site and virtual customer meetings as needed
- Ensure smooth handoff to implementation teams post-sale
- Participate in training programs to enhance technical and sales skills
- Identify technical blockers in deals and help develop mitigation strategies
- Contribute to the creation of reusable sales tools and documentation
- Present at industry events, webinars, or customer forums when required
- Advocate for customer needs within the organization
- Troubleshoot integration challenges during pre-sales evaluations
- Stay current with platform updates and new feature rollouts
- Assist in defining use cases that align with customer industries
- Build trusted advisor relationships with key technical decision makers
- Track and report on pre-sales activities and engagement metrics
- Support strategic accounts with customized technical engagement plans
- Collaborate across departments to improve sales enablement resources
- Ensure compliance with security and data handling standards during evaluations
- Help refine messaging based on customer feedback and market response
- Contribute to long-term technical strategy discussions within the sales engineering team
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility based on location and role needs
Team
Collaborative environment focused on technical sales and customer success
About Red Canary
Red Canary delivers unified security operations by combining endpoint detection and response, managed threat hunting, and security analytics into a single platform. The company focuses on reducing complexity for security teams while improving threat visibility and response effectiveness.
Why Join Us?
- You’ll work with a team of experienced security professionals who are passionate about innovation.
- Opportunities for professional growth and technical advancement are built into the role.
- We value transparency, collaboration, and delivering real value to customers.
Available for qualified candidates based on business requirements
