Responsibilities
- Lead technical conversations and product demos to highlight features, address customer pain points, answer inquiries, and resolve concerns.
- Develop technical materials that help customers adopt specific use cases or expand the solution’s functionality.
- Work with sales teams to interpret customer needs and map them to technical capabilities, focusing on business impact.
- Support Proof of Concepts by offering technical guidance, troubleshooting issues, and ensuring alignment with customer goals.
- Advise on integrating the solution within a customer’s current technology environment.
- Gather and communicate customer requirements and product insights to Product Management, Engineering, Marketing, and Sales teams.
- Partner with Customer Success to support post-sale growth, retention, and expansion opportunities.
- Lead or contribute to cross-functional initiatives involving Engineering, Sales, and Marketing.
Benefits
- Competitive compensation aligned with market standards
- Substantial equity offering
- Extensive health coverage for employee and family members (99% employer-paid)
- Flexible vacation policy, holidays, and a winter break for rest and renewal
- Paid leave for new parents
- Remote-first workplace with periodic in-person team gatherings
Compensation
Market competitive salary bands
Work Arrangement
Remote-first
Team
Quarterly team off-sites
Benefits
- Market competitive salary bands
- Meaningful equity program
- Comprehensive health benefits for you and your family (99% coverage)
- Flexible time-off, holidays, and winter shutdown to rest & recharge
- Paid parental leave
- Remote-first, with quarterly team off-sites
Not specified
