Responsibilities
- Initiate calls to new sign-ups to schedule appointments and assist with initial setup
- Engage trial users and arrange onboarding meetings
- Follow up with customers experiencing payment issues and reconnect them to support
- Conduct a high number of outbound calls to generate new business opportunities
- Utilize phone, email, LinkedIn, and text messaging to contact prospective clients
- Maintain precise records and activity logs in the customer relationship management system
- Collaborate with sales colleagues to refine outreach strategies and communication tactics
- Identify and test innovative methods to locate and engage potential leads
