Responsibilities
- Provide sales operations with hardware forecasts to ensure risks of stock outages/backorders are minimized
- Supporting sales teams with data entry for applications and submit supporting documentation for the relevant teams
- Monitor existing applications through lifecycles and engage with relevant teams and customers, where necessary, to ensure successful boarding of new merchants
- Action updates to existing accounts related to addresses, banking information and ownership changes
- Support Leadership team members with occasional administrative tasks
- Assist in the maintenance of accurate records in company CRM
- Ensure launch cases are correctly created and received by Launch team with payments being processed
- Maintain and improve lead/account data quality through data scrubbing, enrichment, and CRM management while identifying opportunities to reduce manual work.
- Support sales operations by analyzing workflows, leveraging AI tools and automation, and improving process efficiency across lead generation and reporting.
- Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role
Requirements
- Previous experience in a fast-paced, administrative or customer service role
- Stellar time management and organization skills
- Remarkable communication skills
- Prior experience working in a retail environment
- Experience with CRM systems, spreadsheets, lead enrichment, or data operations tools such as Clay.
- Strong analytical mindset with an interest in AI workflows, automation, and operational process improvement.
Benefits
- Genuine career opportunities in a company that’s creating new jobs every day
- Work in a team large enough for growth but lean enough to make a real impact
- Exposure to modern and proven technology
- Ability to work and grow in a truly flexible environment
- Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story
- Market-leading salary package
- Permanent work from home setup
- Coworking space available, if needed
- We follow the PH holidays!
- HMO for you and your 2 dependents (Maxicare)
- 15 Vacation leaves
- 10 Sick leaves
- Government Mandated Benefits
- Food Allowance of 1000PHP per month
- Work from Home Allowance of 1000PHP per month
- Health and wellness benefit of 7500PHP per year
- Free LinkedIn Learning License
- Free access to Mental Health support and coaching services
- Opportunity to grow your career in a company that values internal mobility
- Exciting online and in-person events hosted regularly by our Manila Culture Club
Work Arrangement
Remote (City/Region)
Team
Reports to: Sales Operations Manager
And a little bit of…
Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role
You’ll enjoy:
- Genuine career opportunities in a company that’s creating new jobs every day
- Work in a team large enough for growth but lean enough to make a real impact
- Exposure to modern and proven technology
- Ability to work and grow in a truly flexible environment
- Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story. Plus benefits designed to keep you happy, healthy and fulfilled.
- Market-leading salary package
- Permanent work from home setup
- Coworking space available, if needed
- We follow the PH holidays!
- Benefits you can enjoy from day one: HMO for you and your 2 dependents (Maxicare)
- 15 Vacation leaves
- 10 Sick leaves
- Government Mandated Benefits
- Food Allowance of 1000PHP per month
- Work from Home Allowance of 1000PHP per month
- Health and wellness benefit of 7500PHP per year
- Free LinkedIn Learning License
- Free access to Mental Health support and coaching services
- Opportunity to grow your career in a company that values internal mobility
- Exciting online and in-person events hosted regularly by our Manila Culture Club
Interview Process
The whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!
Additional Information
- Working North-American (NOAM) time shifts
- Hiring process conducted remotely via Zoom or Google Meet
- Partnership with Inform Group to employ Lightspeed workforce in the Philippines
- Follows Philippine labour code
- Accommodations available on request for candidates with disabilities
- Lightspeed is a proud equal opportunity employer
