Responsibilities
- Collaborate with the General Manager to cultivate a workplace that reflects core company values and culture
- Mentor and guide staff dedicated to delivering outstanding service experiences
- Foster an inclusive and inviting atmosphere for both customers and employees
- Implement corporate initiatives while contributing to financial performance
- Work alongside the General Manager to influence and improve daily store operations
- Stay current with all company policies and procedures to maintain legal compliance and team safety
- Assess barista and team lead staffing needs and support hiring efforts
- Ensure consistent and adequate staffing aligned with business demands
- Build a team culture centered on creating positive customer interactions and enhancing daily experiences
- Demonstrate high standards in customer engagement through personal example
- Enforce established service protocols across all shifts
- Provide confident, constructive feedback to team members to meet service goals
- Support a financially and operationally stable store environment
- Gain thorough insight into store performance metrics to guide improvements and achieve targets
Work Arrangement
Remote — Sacramento Midtown
Team
Mission-driven, values-based team of Baristas and Team Leads reporting to the General Manager
Other
- Capable of using various tools, machines, and equipment safely and effectively
- Able to visually assess work quality and safety conditions
- Required to remain in one place for at least three consecutive hours
- Frequent standing, walking, bending, and kneeling during shifts
- Occasionally lift objects up to 50 pounds
- Repeatedly lift items weighing 3 pounds to shoulder level
- Perform tasks requiring grasping, finger dexterity, and reaching
- Communicate clearly and accurately using spoken language
- Employment of relatives or individuals with close personal ties is governed by company policy
- Applicants with family or close relationships to current employees may undergo additional review to prevent conflicts, supervisory issues, or negative impacts on team dynamics
Not specified
