About the Role
This position supports the identification and resolution of risk-related issues in payment operations, working cross-functionally to maintain security, compliance, and smooth transaction processing.
Responsibilities
- Monitor transaction activity for signs of fraud or policy violations
- Investigate and resolve escalated risk cases
- Collaborate with compliance and product teams to implement risk controls
- Analyze patterns in payment data to identify emerging risks
- Support onboarding and monitoring of merchant partners
- Respond to internal and external audit requests
- Maintain accurate records of risk assessments and actions taken
- Help refine risk detection rules and escalation workflows
- Evaluate new account applications for risk exposure
- Assist in developing operational playbooks for risk scenarios
- Track key risk metrics and report on trends
- Ensure adherence to regulatory and policy standards
- Provide input on system changes affecting risk operations
- Work with engineering to improve fraud detection tools
- Support incident response during security or compliance events
- Conduct due diligence on high-risk transactions
- Escalate critical findings to senior risk staff
- Improve operational efficiency within risk workflows
- Stay current on industry fraud trends and threat vectors
- Assist in training team members on risk protocols
Benefits
- Comprehensive health insurance coverage
- Dental and vision plans
- 401(k) with company match
- Flexible vacation policy
- Parental leave
- Mental health and wellness resources
- Professional development stipend
- Home office setup allowance
- Company-sponsored events and team building
- Free access to productivity and learning tools
Compensation
Competitive salary and equity
Work Arrangement
Hybrid
Team
Part of the Operations team focused on risk and payments
Our Mission
Build financial products that empower businesses through control, transparency, and automation.
Growth and Impact
Work on high-visibility projects that directly affect company scalability and customer trust.
Technology Stack
Use modern tools and infrastructure to automate risk processes and improve decision speed.
Diversity and Inclusion
Committed to building a diverse team and inclusive workplace for all backgrounds.
Performance Culture
Focus on measurable outcomes, ownership, and continuous feedback.
Available for qualified candidates
