Responsibilities
- Build a world-class CRM architecture: take ownership of HubSpot and turn the first implementation into a scalable, multi-country CRM. Design the data model, pipeline structure, and automations that match how the B2B team actually sells and renews, and make HubSpot the single source of truth for everything B2B.
- Own analytics and scoring across the B2B funnel: build the analytics layer (in collaboration with the Data team) that gives the B2B team and leadership real-time visibility on pipeline, conversion, retention, and account health. Design and operate client scoring models (lead scoring, account prioritization, churn risk, expansion potential) and turn raw activity data into actionable insights.
- Streamline and scale B2B processes: audit the B2B funnel end to end (prospection, qualification, closing, onboarding, account management, renewal, expansion) and make every step simple, fast, and efficient. Define clear handoffs, SLAs, and ownership across Sales and Account Managers, embed automation and AI wherever they create leverage, and remove what slows the team down.
- Be the strategic partner of the B2B team: work hand in hand with the BU owners to identify bottlenecks, prioritize initiatives, and unlock the next level of performance. Turn ambiguous questions into structured, data-backed analyses and clear recommendations, and lay the groundwork to scale RevOps as a function over the next 12 to 24 months.
Requirements
- 4+ years in Revenue Operations, Sales Operations, Customer Operations, or Strategy & Operations, with hands-on exposure to a fast-growing B2B environment.
- Architected (not just used) a CRM at scale (HubSpot or Salesforce). Know how to design data models, build automations, and turn a CRM into a strategic asset.
- Advanced SQL and a strong command of a BI tool (Looker, Metabase, Tableau, or similar).
- Fluent in English (spoken and written).
- Entrepreneurial mindset, like challenges, welcome feedback, love constantly learning and getting better.
Work Arrangement
Hybrid — Paris, Barcelona, New York
Additional Information
- Language requirement: fluent English
- Flexible remote work options with coworking access if not in Paris
- Work from anywhere for up to 3 months per year
- Hiring process includes intro call, team interview, role-specific assessments (take-home case study and interview), leadership interview, references, and optional coffee with team members
