Responsibilities
- Welcomes customers and builds relationships to guide them toward suitable financial options.
- Completes opening and closing tasks as directed, excluding managerial duties.
- Maintains a tidy sales area, ensuring products are fully stocked and attractively displayed.
- Processes sales and lending transactions following company guidelines and compliance standards.
- Manages cash and valuable items according to established protocols and regulations.
- Answers phone calls in alignment with company expectations.
- Clearly explains the legal terms of pawn and purchase transactions to customers.
- Communicates professionally with team members and supervisors using respectful and clear methods.
- Collaborates with colleagues to deliver a welcoming and lasting customer experience.
- Completes all required training assignments successfully.
- Performs additional duties as assigned by management.
Benefits
- Flexible work hours with most locations opening at 9 a.m. and closing at 6 p.m.; many stores closed Sundays.
- Earned Wage Access available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay period.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Employee discounts available from the first day of active employment.
- Access to more than 10,000 discounts through FirstCash Perks from over 1,000 participating companies.
- Automatic enrollment in the FirstCash 401k plan after six months of employment.
Work Arrangement
Remote (City/Region)
Team
Part-Time Pawnbroker / Retail Sales Associate collaborates with the full store team and reports to store management.
Other
- Commission structure allows employees to earn up to 8% on transactions, averaging an extra $1.00 per hour beyond base pay.
- Bilingual candidates are strongly encouraged to apply.
- Work schedule may include weekends and holidays as required.
- Employees must agree to a binding arbitration agreement for dispute resolution.
- Earned Wage Access is offered through NetSpend; enrollment required with applicable fees and restrictions.
- FirstCash 401K is available to employees aged 21 and older.
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