Assist management in welcoming and engaging with customers to build relationships and offer suitable financial products.
Perform opening and closing procedures as directed.
Maintain a clean, well-stocked sales floor and merchandise displays.
Conduct sales and loan transactions following established guidelines and regulations.
Manage cash and negotiable items according to set policies and regulations.
Handle customer merchandise independently for pawn, buy, and retail transactions.
Answer phone calls according to company standards.
Explain the legal aspects of pawn and buy transactions to customers.
Communicate effectively with colleagues and managers, showing respect and using appropriate tools.
Collaborate with team members to create a positive customer experience and work environment.
Complete assigned training programs successfully.
Perform other related tasks as assigned.

High school diploma, GED, or equivalent experience.
Minimum age of 18 (Minimum age of 21 in WA).
Entrepreneurial mindset.
Strong desire to work with customers and as part of a team.
Ability to multitask in a fast-paced environment.
Proficient in basic math calculations.
Detail-oriented with strong organizational skills.
Excellent verbal, non-verbal, and active listening communication skills.
Ability to work independently with minimal supervision.
Strong work ethic and business acumen.
Willingness to work in multiple locations as needed.
Updated 2026.
Flexibility to work a retail schedule, including weekends and holidays, based on business needs.
Computer literacy and ability to operate common office machines.
Ability to handle firearms as needed.

On-site

Team-oriented environment.

Flexibility to work a retail schedule, including weekends and holidays, based on business needs.
Computer literacy and ability to operate common office machines.
Ability to handle firearms as needed.

Not specified

American First Finance is hiring a Retail Sales Associate