American First Finance is hiring a Retail Sales Associate - 3784

Responsibilities

• Welcomes customers and builds relationships to assess needs and suggest suitable financial products.
• Completes opening and closing procedures that do not involve management duties.
• Maintains a tidy, well-stocked sales area with properly arranged merchandise displays.
• Processes sales and financing agreements following company guidelines, industry practices, and legal standards.
• Manages cash and negotiable instruments in compliance with established protocols and regulations.
• Answers incoming phone calls according to company service expectations.
• Clearly explains the legal terms of pawn and purchase transactions to customers.
• Communicates professionally with team members and supervisors, showing respect and using effective techniques.
• Collaborates with colleagues to ensure customers have a positive and lasting experience.
• Completes all assigned training programs successfully.
• Performs additional duties as directed by management.

Benefits

• Full medical, dental, vision, life, supplemental, and voluntary insurance plans available to eligible employees.
• Favorable work schedule with most locations opening at 9 a.m. and closing at 6 p.m., and many closed on Sundays.
• Earned Wage Access program available from day two of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay cycle.
• Opportunity to earn unlimited commission in addition to base hourly pay.
• Paid vacation: one week after six months of full-time service, increasing to two weeks after one year and up to three weeks (120 hours) after five years, adjusted as required by local laws.
• Sick/personal time: 8 hours granted after six months, increasing to 16 hours annually from years two to five, and 24 hours after five years, adjusted per local regulations.
• Employee discounts available starting on the first day of employment.
• Tuition reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees.
• Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
• Automatic enrollment in the FirstCash 401k plan after six months of employment.
• Eligibility for the FirstCash Pet Insurance program.

Compensation

Pay based on location, qualifications, and experience; not below local minimum wage; opportunity for unlimited commission above base rate.

Work Arrangement

Remote (City/Region)

Team

Collaborative environment focused on customer service, compliance, and team support.

Other

• Most stores operate from 9 a.m. to 6 p.m., with many closed on Sundays, offering favorable scheduling.
• Paid vacation begins with one week after six months of full-time service, increasing with tenure, up to 120 hours after five years, adjusted per local requirements.
• Sick/personal leave starts at 8 hours after six months, increasing to 16 hours annually through year five, and 24 hours after five years, per local rules.
• Employee discounts are available immediately upon starting employment.
• Full-time employees who meet criteria can receive up to $2,000 annually in tuition reimbursement through FirstCash Education.
• Employees gain access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
• Automatic enrollment in the FirstCash 401k plan occurs after six months of employment.
• Employees can enroll in the FirstCash Pet Insurance program.
• Final pay rate depends on work location, qualifications, and prior experience.
• Management reserves the right to modify duties and assignments at any time.
• Job responsibilities may change due to operational needs or reasonable accommodations.
• Employment requires agreement to a binding arbitration process for dispute resolution.
• All pay rates meet or exceed applicable local minimum wage laws.
• Earned Wage Access is provided by NetSpend; employee enrollment is required and subject to fees and restrictions.
• The FirstCash 401k program is open to employees aged 21 and older.
• Maximum base pay is determined by relevant experience and skills for the role.
• Applying constitutes consent to receive job-related communications via phone, text, and email; message and data rates may apply; opt-out via STOP for texts or unsubscribe links in emails.
• The company upholds equal employment opportunity regardless of age, color, national origin, disability, race, religion, gender, sexual orientation, veteran status, or other protected characteristics.
• Reasonable accommodations are provided for qualified individuals with disabilities.

Not specified