Responsibilities

Welcomes customers and builds relationships to recommend suitable financial products.
Completes opening and closing tasks that do not involve management oversight.
Maintains a clean, organized sales floor with properly stocked and displayed items.
Conducts sales and loan processing in compliance with company and regulatory standards.
Manages cash and negotiable instruments according to established policies.
Handles incoming calls following company communication guidelines.
Clearly explains legal terms related to pawn and purchase transactions to customers.
Communicates respectfully and effectively with team members and supervisors.
Collaborates with colleagues to enhance the customer experience.
Completes all assigned training programs successfully.
Performs additional duties as directed by management.

Benefits

Medical, dental, vision, life, supplemental, and voluntary insurance plans available based on eligibility.
Favorable work schedule with most locations open from 9 a.m. to 6 p.m. and many closed on Sundays.
Earned Wage Access available starting on day two, allowing withdrawal of up to 50% of earned wages up to seven times per pay period.
Opportunity to earn unlimited commission in addition to base hourly pay.
Paid vacation: one week after six months; two weeks after one year; increases with tenure, up to 120 hours after five years.
Sick and personal time: 8 hours available after six months; increases to 16 hours annually from year two to five; 24 hours after five years.
Employee discount available from the first day of employment.
Tuition Reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees.
Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
Automatic enrollment in the FirstCash 4001k plan after six months of employment.
Eligibility for the FirstCash Pet Insurance program.

Compensation

Hourly pay plus commission; potential to earn up to an additional $3.74 per hour through commissions; rates meet or exceed local minimum wage requirements.

Work Arrangement

On-site

Team

Collaborative retail environment focused on customer service and financial product delivery.

Other

Compensation includes a commission model based on transaction volume, with potential earnings of 2-8% tied to individual gross profit performance.
Employees may earn up to an extra $3.74 per hour in commission on top of base pay.
Bilingual candidates are strongly encouraged to apply.
Employment requires agreement to resolve disputes through binding arbitration.
Pay rates comply with or exceed applicable local minimum wage laws.
Earned Wage Access is provided by NetSpend; enrollment required; terms, restrictions, and fees apply.
FirstCash 401k program is available to employees aged 21 and older.
Submitting an application constitutes consent to receive communications via phone, text, and email from the Talent Acquisition Team.
Standard message and data rates may apply for text communications.
Opt out of texts by replying STOP; opt out of emails using the unsubscribe link.
Reasonable accommodations are provided for qualified individuals with disabilities.

Not mentioned