Responsibilities
- Engages with customers upon arrival to build trust and recommend suitable financial services.
- Completes opening and closing tasks that do not involve managerial oversight.
- Maintains a tidy sales area by restocking inventory and organizing product displays.
- Conducts sales and lending activities following company guidelines and regulatory standards.
- Manages cash and negotiable instruments in compliance with established protocols.
- Answers phone calls according to company communication expectations.
- Clearly explains the legal terms of pawn and purchase transactions to customers.
- Collaborates with team members and supervisors using respectful and clear communication.
- Works alongside colleagues to deliver a welcoming and lasting customer experience.
- Completes all required training assignments successfully.
- Performs additional duties as directed by management.
Benefits
- Access to medical, dental, vision, life, supplemental, and voluntary insurance plans, subject to eligibility.
- Favorable work hours with most locations opening at 9 AM and closing at 6 PM; many closed Sundays.
- Earned Wage Access available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages, up to seven times per pay cycle.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation: one week after six months; additional week after one year; two weeks annually thereafter; 120 hours after five years, adjusted if required by local laws.
- Sick and personal time: 8 hours after six months; 16 hours annually for years two through five; 24 hours after five years, adjusted per local regulations.
- Employee discounts available from the first day of employment.
- Tuition Reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees.
- Access to more than 10,000 discounts from over 1,000 companies via FirstCash Perks.
- Automatic enrollment in the FirstCash 401k plan after six months of employment.
- Eligibility for the FirstCash Pet Insurance program.
Compensation
Hourly base pay plus commission; pay rate compliant with local minimum wage laws; maximum rate based on experience and skills.
Work Arrangement
Remote (City/Region)
Team
Collaborates with all store staff and reports directly to store management.
Other
- Employees are compensated with a commission for each transaction, ranging from 2% to 8% based on individual gross profit performance.
- Bilingual candidates are strongly encouraged to apply.
- May be required to assist customers outside the building or retrieve items from external storage areas.
- Management reserves the right to modify or reassign duties at any time.
- Job responsibilities may change due to reasonable accommodations or operational needs.
- Candidates must agree to a binding arbitration agreement to resolve any employment-related disputes.
- Pay rates will meet or exceed applicable local minimum wage requirements.
- Earned Wage Access is provided through NetSpend; enrollment required; terms, restrictions, and fees apply.
- FirstCash 401k program is available to employees aged 21 and older.
- Base pay rate is determined by prior experience and skill level.
- Submitting an application constitutes consent to receive calls, texts, and emails from the Talent Acquisition Team; message and data rates may apply.
- Text 'STOP' to unsubscribe from text messages; click 'unsubscribe' in emails to opt out.
Not mentioned
