Responsibilities
- Greet and interact with all customers to develop a rapport to better help provide and recommend appropriate financial solutions
- Perform non-management open/close procedures
- Keep sales floor clean, stocked and maintains display of merchandise
- Perform sales and loan transactions in accordance with established policies, procedures, practices and regulatory requirements
- Handle all cash and negotiable items in accordance with established policies, procedures, practices and regulatory requirements
- Independently receive, evaluate, lift, carry, move, and secure customer merchandise as part of pawn, buy, and retail transactions
- Answer incoming calls per company standards
- Effectively communicate to customers the legal aspects of the pawn and buy transactions
- Communicate effectively with fellow coworkers and managers, displaying respect and using effective communication tools
- Partner with all employees to create a positive and memorable customer experience and work environment
- Successfully complete assigned training
- Other related duties, as assigned
Requirements
- High School Diploma, GED, or equivalent experience
- Minimum 18 years of age
- Entrepreneurial spirit
- Strong desire to work, serve customers, and work with people, team oriented
- Ability to multi-task in a fast-paced environment
- Ability to perform basic math calculations proficiently
- Detail-oriented with strong organizational skills
- Strong communication skills including verbal, non-verbal and active listening
- Ability to work independently with minimal supervision
- Excellent work ethic and strong business sense
- Should be able to work in multiple locations, as needed
- Must have the ability to work a flexible retail schedule, including weekends and holidays; based on business needs
- Computer literate and able to operate common office machines
- Ability to work with firearms as needed
Nice to Have
- Cash handling experience
- Knowledge of jewelry and general merchandise
Benefits
- Commission structure
Work Arrangement
On-site
Additional Information
- Must have the ability to work a flexible retail schedule, including weekends and holidays; based on business needs
- Computer literate and able to operate common office machines
- Ability to work with firearms as needed
