Responsibilities

Welcomes customers warmly and builds relationships to better understand needs and recommend suitable financial products.
Completes opening and closing procedures that do not involve management duties.
Maintains a tidy, well-organized sales floor with properly stocked and displayed merchandise.
Conducts sales and loan activities following company policies, industry practices, and legal regulations.
Manages cash and negotiable instruments in full compliance with internal guidelines and regulatory standards.
Answers incoming phone calls according to established company protocols.
Clearly explains the legal terms and conditions of pawn and purchase transactions to customers.
Communicates professionally and respectfully with team members and supervisors using effective techniques.
Collaborates with colleagues to ensure a positive and lasting customer experience.
Completes all required training assignments successfully.
Performs additional duties as assigned by management.

Benefits

Comprehensive health and supplemental insurance plans including medical, dental, vision, life, and voluntary options, subject to eligibility.
Favorable work hours with most locations opening at 9 AM and closing at 6 PM, and many closed on Sundays.
Earned Wage Access available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay cycle.
Opportunity to earn unlimited commission in addition to base hourly pay.
Paid vacation: one week after six months of full-time service, increasing to two weeks after one year and an additional week each year thereafter, up to 120 hours after five years, adjusted as required by local laws.
Sick and personal time: 8 hours granted after six months, increasing to 16 hours annually from years two to five, and 24 hours after five years, adjusted per local regulations.
Employee discounts available from the first day of employment.
Tuition reimbursement up to $2,000 annually through FirstCash Education for eligible full-time employees.
Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
Automatic enrollment in the FirstCash 401k plan after six months of employment.
Eligibility for the FirstCash Pet Insurance program.

Compensation

Pay based on location, experience, and qualifications; meets or exceeds local minimum wage; includes potential for unlimited commission and base rate determined by relevant skills and background.

Work Arrangement

Remote (City/Region)

Team

Collaborative environment focused on customer service and team-driven success.

Other

Actual pay will vary based on work location, qualifications, and prior experience.
Management reserves the right to modify duties and responsibilities at any time.
Job functions may change due to reasonable accommodation or operational needs.
Employment requires agreement to a binding arbitration clause for dispute resolution.
Wages will always meet or exceed applicable local minimum wage laws.
Earned Wage Access is provided through NetSpend; employee enrollment is required and subject to fees and restrictions.
FirstCash 401k is available to employees aged 21 and older.
Maximum base pay is determined by the applicant’s relevant experience and skill set.
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Not mentioned