Responsibilities
- Welcomes every customer with a friendly approach to build trust and guide them toward suitable financial services
- Completes opening and closing tasks that do not involve management responsibilities
- Maintains a tidy and well-stocked sales area with properly arranged product displays
- Conducts sales and pawn transactions following company policies, industry practices, and legal regulations
- Manages cash and valuable items according to established safety and compliance procedures
- Responds to incoming phone calls following company service guidelines
- Clearly explains the legal terms and conditions of pawn and purchase transactions to customers
- Collaborates with team members and supervisors using respectful and clear communication
- Works alongside colleagues to ensure each customer has a positive and lasting experience
- Completes all required training assignments successfully
- Performs additional duties as directed by management
Compensation
Employees earn base pay plus commission based on productivity, with potential for 2-8% commission on gross profit; pay complies with local minimum wage requirements
Work Arrangement
Not specified
Team
Collaborative environment requiring interaction with coworkers and managers
Other
- Employees are eligible for a commission structure based on individual performance, with potential earnings of 2-8% of gross profit generated
- Earned Wage Access is offered through NetSpend; employee enrollment is mandatory and subject to fees and restrictions
- The 401K plan is available to all team members aged 21 or older
- Base pay is determined by relevant prior experience and skills related to the role
- Submitting an application indicates consent to receive phone, text, and email communications from the Talent Acquisition Team
- Standard message and data rates may apply for text communications
- Text message subscriptions can be canceled at any time by replying STOP
- Email subscriptions can be unsubscribed from by clicking the unsubscribe link in any received email
- All hires must agree to a binding arbitration agreement for dispute resolution
- Compensation will meet or exceed applicable local minimum wage laws
Not specified
