Responsibilities
- Engages with customers upon arrival to build trust and suggest suitable financial options
- Completes opening and closing tasks as directed, excluding managerial duties
- Maintains a tidy sales area by restocking inventory and organizing product displays
- Conducts sales and pawn lending activities following company guidelines and legal standards
- Manages cash and negotiable instruments in compliance with internal and regulatory policies
- Responds to incoming phone calls according to established protocols
- Clearly explains the legal terms of pawn and purchase transactions to customers
- Communicates professionally with team members and supervisors using respectful and clear methods
- Collaborates with staff to ensure a welcoming and memorable customer experience
- Completes all required training assignments successfully
- Performs additional related tasks as directed by management
Benefits
- 401K plan available for eligible employees; Earned Wage Access through NetSpend; commission incentives
Compensation
Employees may earn 2-8% commission based on individual gross profit performance; base pay depends on prior experience and skills; pay meets or exceeds local minimum wage laws
Work Arrangement
Not specified
Team
Collaborative environment focused on shared goals and customer satisfaction
Other
- Eligible employees can participate in a commission plan tied to personal gross profit performance
- Earned Wage Access is offered through NetSpend; employee enrollment is required; terms, restrictions, and fees apply
- FirstCash 401K plan is available to employees aged 21 and over
- Base pay is determined by applicant's prior experience and skill level
- All employees must agree to a binding arbitration agreement for dispute resolution
- Wages comply with or exceed applicable local minimum wage regulations
- Submitting an application indicates consent to receive phone, text, and email communications from the Talent Acquisition Team
- Standard message and data rates may apply for text communications
- Text 'STOP' to unsubscribe from text messages; use the unsubscribe link in emails to opt out
- Reasonable accommodations are available for qualified individuals with disabilities
Not specified
