Shelby, North Carolina On-site Employment

American First Finance is hiring a Retail Sales Associate - 0482

Responsibilities

  • Engage with customers to build relationships and offer suitable financial products.
  • Open and close the store following established procedures.
  • Maintain a clean, well-stocked sales floor and merchandise displays.
  • Process sales and loan transactions according to policies and regulations.
  • Manage cash and negotiable items following established guidelines.
  • Handle incoming calls according to company standards.
  • Explain the legal aspects of pawn and buy transactions to customers.
  • Communicate effectively with colleagues and managers, showing respect and using appropriate tools.
  • Collaborate with the team to create a positive customer experience.
  • Complete assigned training programs successfully.
  • Perform other related tasks as assigned.

Benefits

  • Comprehensive medical, dental, vision, life, and supplemental insurance options (eligibility required).
  • Flexible working hours, with most stores open from 9 AM to 6 PM and closed on Sundays.
  • Earned Wage Access program available from the second day of employment, allowing up to 50% of earned wages to be withdrawn up to seven times per payroll cycle.
  • Earn unlimited commission in addition to the hourly base rate.
  • One week of paid vacation after six months of full-time service, with additional weeks granted annually.
  • Eight hours of sick/personal time after six months, increasing annually.
  • Employee discounts available from the first day of employment.
  • Tuition reimbursement up to $2,000 per year for full-time employees meeting program requirements.
  • Access to over 10,000 discounts from more than 1,000 companies.
  • Auto-enrollment in the 401k program after six months of employment.
  • Access to pet insurance program.

Compensation

Not specified

Work Arrangement

On-site

Team

Not specified

Other

  • Lift and carry up to 50 pounds.
  • Perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
  • Handle firearms and obtain certification.
  • Assist customers outside the building or retrieve products from exterior storage.
  • Minimum age requirement of 18 years old.
  • Strong desire to work with customers and be team-oriented.
  • Multi-task in a fast-paced environment.
  • Perform basic math calculations proficiently.
  • Cash handling experience preferred.
  • Work in multiple locations as needed.
  • Work a flexible retail schedule, including weekends and holidays.
  • Operate Point-Of-Sale (POS) systems and common office machines.
  • Bilingual applicants are encouraged to apply.

Not specified

About company
American First Finance
FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers. With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America—including Mexico, Guatemala, Colombia, and El Salvador—FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve. Through our wholly owned subsidiary, American First Finance (AFF), FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs. With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index® and the Russell 2000 Index®.
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Job Details
Category other
Posted 5 months ago