Responsibilities
- Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
- Performs non-management open/close procedures.
- Keeps the sales floor clean, stocked, and maintains the display of merchandise.
- Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
- Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
- Answers incoming calls per company standards
- Effectively communicates to customers the legal aspects of the pawn and buy transactions.
- Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
- Partners with all employees to create a positive and memorable customer experience.
- Successfully completes the assigned training.
- Other related duties, as assigned.
Work Arrangement
Remote (City/Region)
Additional Information
- Must be able to work in multiple locations, as business needs dictate.
- Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
- Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
- Bilingual applicants are encouraged to apply!
- Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
- Payrates will not be below any applicable local minimum wage requirements.
- Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
- FirstCash 401K program is available to all employees 21 years of age (or older).
- Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time.