Responsibilities
- Welcomes customers and builds relationships to recommend suitable financial products.
- Completes opening and closing tasks that do not involve management duties.
- Maintains a clean, organized sales area with properly displayed and stocked inventory.
- Conducts sales and loan activities following company policies and regulatory standards.
- Manages cash and negotiable instruments in compliance with established procedures.
- Answers phone calls according to company service expectations.
- Clearly explains legal terms of pawn and purchase transactions to customers.
- Communicates professionally and respectfully with team members and supervisors.
- Collaborates with colleagues to deliver a positive and lasting customer experience.
- Completes all assigned training programs successfully.
- Performs additional duties as directed by management.
Work Arrangement
Remote (City/Region)
Team
Collaborates with all store team members and reports to store management
Commission Plan Information
- The employee commission incentive plan is proprietary to FirstCash.
- Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.
- Applicants are provided with more details regarding the commission incentive plan during the interview process.
