Arlington, Virginia On-site Employment

American First Finance is hiring a Retail Assistant Store Manager

Responsibilities

  • Create a welcoming, customer-focused atmosphere by professionally engaging with clients and promptly resolving concerns.
  • Oversee and support the training of team members to meet established company performance benchmarks.
  • Identify and recruit qualified candidates using approved sourcing methods.
  • Manage store opening and closing procedures, including cash and inventory counts, while adhering to security protocols.
  • Safeguard company assets through proper inventory tracking, property security, documentation, and loan safeguards.
  • Implement and maintain operational processes related to inventory, lending, product display, store systems, and reporting.
  • Analyze financial reports and support profit growth through goal setting and team communication.
  • Ensure all operations align with or surpass company-defined standards.
  • Supervise loan evaluation and purchasing procedures to maintain accuracy and loan quality.
  • Complete assigned tasks and developmental training as directed.
  • Communicate store goals and financial targets clearly to team members.
  • Maintain current knowledge of products and services.
  • Serve as acting manager during the absence of the Store Manager.
  • Perform additional duties as assigned by management.

Requirements

  • Capable of performing physical tasks such as standing, walking, bending, lifting, and carrying for extended durations, in compliance with applicable laws.
  • Able to lift and carry items up to 50 pounds.
  • Minimum age of 18 years.
  • High school diploma, GED, or equivalent practical experience.
  • Willingness to work at multiple locations based on business demands.
  • Flexible availability to work retail hours, including weekends and holidays.
  • Proficient in using computers, POS systems, and standard office equipment.
  • Skilled at managing multiple responsibilities in a dynamic environment.
  • Detail-focused with solid organizational abilities.
  • Demonstrates analytical thinking and problem-solving skills.
  • Prior experience handling cash is mandatory.
  • Capable of working independently with limited supervision.
  • Shows strong work ethic and business acumen.

Nice to Have

  • Qualified to handle firearms and obtain firearms certification.
  • Bilingual candidates are strongly encouraged to apply.

Benefits

  • Comprehensive health and supplemental insurance options including medical, dental, vision, and life (eligibility applies).
  • Favorable retail hours with most locations opening at 9 AM and closing at 6 PM; many stores closed on Sundays.
  • Earned Wage Access available from day two, allowing employees to withdraw up to 50% of earned wages up to seven times per pay cycle.
  • Opportunity to earn unlimited commission in addition to base hourly pay.
  • Paid vacation: one week after six months, two weeks after one year, increasing with tenure (up to 120 hours after five years), adjusted per local requirements.
  • Sick and personal time: 8 hours after six months, 16 hours annually for years two through five, increasing to 24 hours after five years (adjusted per local laws).
  • Employee discount available from the first day of employment.
  • Tuition Reimbursement up to $2,000 annually for eligible full-time employees through the company’s education program.
  • Access to over 10,000 discounts from more than 1,000 companies via employee perks program.
  • Automatic enrollment in 401k plan after six months of employment.
  • Eligibility for pet insurance through company program.

Work Arrangement

On-site

Other

  • Assistant Store Managers are expected to work 40+ hours per week, with schedules based on business needs and not guaranteed.
  • Employees may be required to assist customers in outdoor areas such as parking lots or retrieve items from external storage locations.
About company
American First Finance
FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers. With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America—including Mexico, Guatemala, Colombia, and El Salvador—FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve. Through our wholly owned subsidiary, American First Finance (AFF), FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs. With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index® and the Russell 2000 Index®.
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Job Details
Category other
Posted 6 months ago