Responsibilities
- Create a welcoming and responsive customer experience through professional and timely interactions.
- Support the training and development of team members to meet company performance benchmarks.
- Identify and recruit qualified candidates using approved hiring channels.
- Oversee daily store opening and closing procedures, including cash and inventory reconciliation.
- Safeguard company assets through proper inventory tracking, security protocols, and loan documentation.
- Manage core store functions such as inventory control, loan processing, visual presentation, and system operations.
- Review financial reports and implement strategies to improve profitability through team communication and goal setting.
- Ensure daily operations consistently meet or surpass established company standards.
- Supervise loan evaluation and purchasing practices to maintain accuracy and uphold lending integrity.
- Complete assigned development tasks and training modules as directed.
- Communicate store goals and business objectives clearly to team members.
- Maintain current knowledge of products and services offered.
- Serve as acting manager during the absence of the Store Manager.
- Perform additional duties as assigned by leadership.
Benefits
- Comprehensive health and supplemental insurance plans available after eligibility period.
- Favorable work schedule with most locations operating from 9AM to 6PM and closed on Sundays.
- Earned Wage Access program available starting on the second day of employment, allowing up to 50% of earned wages to be withdrawn up to seven times per pay cycle.
- Opportunity to earn unlimited commission in addition to base hourly wage.
- Paid vacation: one week after six months, two weeks after one year, and additional time accrued annually; 120 hours after five years.
- Sick and personal time: 8 hours after six months, 16 hours annually from years two to five, and 24 hours after five years.
- Employee discount available from the first day of employment.
- Tuition Reimbursement up to $2,000 annually for eligible full-time employees through FirstCash Education.
- Access to a network of over 10,000 discounts from more than 1,000 providers via FirstCash Perks.
- Automatic enrollment in the 401k plan after six months for employees aged 21 and older.
- Eligibility for the FirstCash Pet Insurance program.
Compensation
Base pay plus unlimited commission; pay aligned with experience and local wage laws.
Work Arrangement
On-site
Team
Reports directly to the Store Manager and assumes managerial responsibilities in their absence.
Other
- Bilingual candidates are strongly encouraged to apply.
- Employees may be required to assist customers outside the store or retrieve items from external storage areas.
- Assistant Store Managers are expected to work over 40 hours per week, based on business needs.
- Flexibility to work weekends, holidays, and variable retail hours is required.
- Submitting an application indicates consent to receive phone, text, and email communications from the Talent Acquisition Team.
- Standard message and data rates may apply for text messages.
- Text message subscriptions can be canceled by replying STOP.
- Email subscriptions can be canceled using the unsubscribe link in emails.
- All employees must agree to a binding arbitration agreement for dispute resolution.
- Wages will meet or exceed applicable local minimum wage laws.
- Earned Wage Access is provided by NetSpend; employee enrollment is required and subject to fees and restrictions.
- The 401k program is available to employees aged 21 and above.
- Maximum base pay is determined by relevant experience and skill set.
Not mentioned
