Responsibilities
- Create a welcoming atmosphere by interacting professionally with customers and resolving concerns promptly.
- Oversee and support the training of team members to meet established company performance benchmarks.
- Identify and hire qualified individuals using approved recruitment methods.
- Manage store opening and closing procedures, including cash and inventory counts, while following security protocols.
- Safeguard company assets through proper inventory tracking, facility security, documentation, and loan handling.
- Implement and maintain operational processes related to inventory, lending, product display, store appearance, systems, and reporting.
- Review financial reports and promote profitability through goal setting and team communication.
- Ensure all operations align with or surpass company-defined standards.
- Supervise loan evaluation and purchasing workflows to maintain accuracy and value in lending decisions.
- Complete assigned tasks and development training as directed.
- Communicate store goals and objectives clearly to staff to ensure alignment.
- Maintain current knowledge of products and services offered.
- Serve as acting manager during the Store Manager's absence.
- Perform additional duties as assigned by management.
Benefits
- Comprehensive health coverage including medical, dental, vision, life, and supplemental insurance options, subject to eligibility.
- Favorable work schedule with most locations operating from 9 AM to 6 PM and many closed on Sundays.
- Earned Wage Access program available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay cycle.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation: one week after six months, an additional week after one year, and two weeks annually thereafter; 120 hours granted after five years, adjusted per state/local requirements.
- Sick and personal time: 8 hours available after six months, 16 hours annually from years two to five, and 24 hours after five years, adjusted per local regulations.
- Employee discount available from the first day of employment.
- Tuition Reimbursement up to $2,000 annually through the company’s education program for qualifying full-time employees.
- Access to over 10,000 discounts from more than 1,000 companies via employee perks program.
- Automatic enrollment in the company 401k plan after six months for employees aged 21 and older.
- Eligibility for pet insurance through the company-sponsored program.
Compensation
Base pay varies by location, experience, and qualifications; commission and performance-based bonus included.
Work Arrangement
On-site
Team
Assistant Store Manager supports the Store Manager and leads store employees.
Other
- Assistant Store Managers receive commission based on individual productivity and a bonus tied to store performance.
- Final pay depends on factors such as location, qualifications, and prior experience.
- Management reserves the right to modify duties and responsibilities at any time.
- Job duties may change due to reasonable accommodation or operational needs.
- Employment requires agreement to a binding arbitration clause for dispute resolution.
- Pay rates comply with or exceed applicable local minimum wage laws.
- Earned Wage Access is provided through NetSpend; employee enrollment is required, with applicable fees and restrictions.
- The 401k program is available to employees aged 21 and above after six months of service.
- Maximum base pay is determined by relevant experience and skills.
- Submitting an application constitutes consent to receive job-related communications via phone, text, and email; message and data rates may apply. Opt-out options are available.
- Employees handle a diverse range of merchandise including jewelry, tools, electronics, and firearms in FFL-licensed locations.
Not mentioned
