Responsibilities
- Create a welcoming and professional customer experience by proactively engaging clients and resolving concerns promptly.
- Support the training and development of staff to meet established performance and service benchmarks.
- Identify and recruit qualified candidates using approved hiring channels.
- Oversee store opening and closing procedures, including cash and inventory counts and adherence to security protocols.
- Safeguard company assets through proper inventory tracking, facility security, documentation, and loan safeguarding practices.
- Manage daily operational processes such as inventory control, loan administration, product display, store appearance, system usage, and reporting.
- Review financial reports and promote profitability through team communication and performance goals.
- Ensure all operations align with or surpass company-mandated standards.
- Supervise loan evaluation and purchasing procedures to maintain loan quality and accuracy.
- Complete assigned personal development tasks and training modules as directed.
- Communicate store objectives and financial targets clearly to team members.
- Maintain current knowledge of all products and services offered.
- Serve as acting manager in the absence of the Store Manager.
- Perform additional duties as assigned by management.
Benefits
- Comprehensive medical, dental, vision, life insurance, supplemental plans, and voluntary benefit options available to eligible employees.
- Favorable work schedule with most locations operating from 9 a.m. to 6 p.m. and many closed on Sundays.
- Earned Wage Access program available starting on day two of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay cycle.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation: one week after six months; additional week after one year; two weeks annually thereafter; 120 hours after five years (adjusted per state/local requirements where applicable).
- Sick and personal time: 8 hours after six months; 16 hours annually for years two through five; 24 hours after five years (adjusted per state/local requirements where applicable).
- Employee discounts available from the first day of employment.
- Tuition Reimbursement up to $2,000 annually for full-time employees meeting program criteria.
- Access to over 10,000 discounts from more than 1,000 partner companies through an employee perks program.
- Automatic enrollment in a 401k plan after six months of employment.
- Eligibility for a pet insurance program.
Compensation
Hourly base rate plus commission and potential bonuses
Work Arrangement
On-site
Team
Reports to Store Manager
Other
- Assistant Store Managers receive commission based on individual performance, ranging from 2% to 8% of gross profit generated.
- Eligibility for performance-based bonuses tied to store results.
- Standard store hours are typically 9 a.m. to 6 p.m., with many locations closed on Sundays.
- Earned Wage Access is available from the second day of employment; enrollment required; terms, restrictions, and fees apply.
- Employees may be required to assist customers in parking areas or retrieve items from external storage.
- All employees must agree to a binding arbitration agreement.
- Pay rates comply with or exceed applicable local minimum wage laws.
- Bilingual candidates are encouraged to apply.
- Submitting an application constitutes consent to receive phone, text, and email communications from the Talent Acquisition team; message and data rates may apply.
- Reasonable accommodations are provided for qualified individuals with disabilities.
Not mentioned
