Responsibilities
- Create a welcoming atmosphere by interacting with customers in a courteous and efficient manner and resolving concerns promptly.
- Support the training and growth of team members to meet established performance and service benchmarks.
- Identify and attract qualified candidates using approved recruitment methods.
- Oversee daily store opening and closing procedures, including cash and inventory reconciliation and adherence to security protocols.
- Safeguard company assets through effective inventory tracking, property security measures, proper documentation, and secure loan handling.
- Manage key store operations such as inventory control, loan processing, product display, store appearance, system usage, and reporting requirements.
- Analyze financial reports and implement strategies to improve profitability through team communication and performance goals.
- Ensure all store practices align with or surpass company operational standards.
- Supervise loan evaluation and purchasing procedures to maintain loan quality and accuracy.
- Complete assigned personal development tasks and training modules as directed.
- Communicate store objectives and financial targets clearly to team members.
- Maintain current knowledge of products and services offered.
- Serve as the acting manager during the absence of the primary store leader.
- Perform additional duties as assigned by management.
Benefits
- Comprehensive health and supplemental insurance plans, including medical, dental, vision, and life coverage, subject to eligibility.
- Favorable work schedule with most locations operating from 9AM to 6PM and many closed on Sundays.
- Earned Wage Access available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay period.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation: one week after six months; two weeks after one year; increases to three weeks after five years, adjusted as required by local laws.
- Sick and personal time: 8 hours after six months; 16 hours annually from years two to five; 24 hours after five years, adjusted per local regulations.
- Employee discount program available from the first day of employment.
- Tuition Reimbursement up to $2,000 annually for eligible full-time employees through the company’s education program.
- Access to a wide network of discounts from over 1,000 companies via the employee perks program.
- Automatic enrollment in the company 401k plan after six months of employment for those aged 21 or older.
- Eligibility for pet insurance through the company’s benefits program.
Compensation
Base pay aligned with experience and skills; commission and performance-based incentives included.
Work Arrangement
On-site
Team
Assistant Store Manager supports the Store Manager and supervises team members.
Other
- Assistant Store Managers receive commission based on individual productivity and a bonus tied to store performance.
- Employment requires agreement to a binding arbitration policy.
- Pay rates meet or exceed applicable local minimum wage standards.
- Earned Wage Access is provided through NetSpend; employee enrollment is mandatory with associated terms and fees.
- The 401k program is available to employees aged 21 and over after six months of service.
- Base pay is determined by relevant experience and skill level.
- Submitting an application constitutes consent to receive phone, text, and email communications from the Talent Acquisition Team.
- Standard message and data rates may apply for text communications.
- Text message alerts can be opted out of by replying STOP.
- Email subscriptions can be canceled by using the unsubscribe link in emails.
- Employees may be required to assist customers or retrieve inventory in outdoor areas, including parking lots or external storage units.
