Responsibilities
- Create a welcoming environment by interacting with customers professionally and resolving their issues promptly
- Oversee and assist in the development of Pawnbrokers to meet required standards
- Attract and hire top talent through approved recruitment channels
- Open and close the store, manage cash and inventory, and follow security protocols
- Protect assets through inventory management, safety procedures, and loan documentation
- Manage store operations, including inventory, loans, merchandising, and reporting
- Analyze financial statements and drive profitability through effective communication and goal setting
- Ensure operational standards meet or exceed company benchmarks
- Monitor loan approval and purchasing processes to maintain loan value and integrity
- Complete assigned tasks and training for personal development
- Communicate store mission and profit goals clearly to employees
- Stay updated on product knowledge
- Act as the manager on duty in the absence of the Store Manager
- Perform other related duties as needed
Requirements
- Ability to perform duties for extended periods
- Capable of lifting and carrying up to 50 pounds
- Proven ability to supervise others effectively
- Proficient with firearms and willing to obtain certification
- Minimum age of 18 years
- High School Diploma, GED, or equivalent experience
- Willingness to work in multiple locations as needed
- Flexible to work retail hours, including weekends and holidays
- Computer literate with experience in POS systems and office machines
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong organizational skills
- Strong analytical skills
- Experience in cash handling
- Ability to work independently with minimal supervision
- Excellent work ethic and strong business acumen
Nice to Have
- Bilingual candidates are encouraged to apply
Benefits
- Comprehensive medical, dental, vision, life, and supplemental insurance options
- Flexible working hours with most stores open from 9 AM to 6 PM and closed on Sundays
- Earned Wage Access program available from the second day of employment
- Ability to withdraw up to 50% of earned wages up to seven times per payroll cycle
- Unlimited commission earnings above base hourly rate
- One week of paid vacation after six months of full-time service
- Additional vacation time after one year and on each anniversary thereafter
- 120 hours of vacation after five years of employment
- 8 hours of sick/personal leave after six months, increasing annually
- 24 hours of sick/personal leave after five years of employment
- Employee discounts available from the first day of employment
- Tuition reimbursement up to $2,000 per year for eligible employees
- Access to over 10,000 discounts from 1,000+ companies
- Auto-enrollment in the 401k program after six months of employment
- Access to pet insurance program
Compensation
Not specified
Work Arrangement
On-site
Team
Not specified
Other
- Assistant Store Managers will work 40+ hours a week
- Hours worked are based on the needs of the business and are not guaranteed
- Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas
Not specified
