Responsibilities
- Assist with reservation requests, confirmations, and scheduling updates
- Respond to guest inquiries via email, phone, and messaging platforms
- Maintain accurate records, calendars, and service documentation
- Monitor timelines to ensure changes and confirmations are processed correctly
- Provide general guest support to ensure a smooth and positive experience
- Follow established workflows and quality standards
- Collaborate with internal team members to support daily operations
Additional Information
- Remote work flexibility
- Structured and supportive work environment
- Clear expectations and established processes
- Opportunity to build coordination and guest support skills
