About the Role
Role details below.
Responsibilities
- Greet and assist customers in renting vehicles based on their preferences and needs
- Process rental agreements accurately and efficiently
- Promote and upsell additional products and services
- Address customer inquiries and concerns promptly and professionally, with a service first approach
- Achieve or exceed individual and team sales targets
- Inspect vehicles before and after rental periods, noting any damages
- Maintain knowledge of current promotions, services, and products to assist with sales efforts
- Build strong customer relationships to encourage repeat business and referrals
- Detailing and cleaning vehicles to business quality standards
- Refuel and transport vehicles
Requirements
- Previous experience in sales, customer service or retail
- Excellent communication and interpersonal skills, with a customer-first mindset
- Confident using computer systems and technology
- Ability to work efficiently in a fast-paced, high-pressure environment
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
- Valid New Zealand driver's license with a clean driving record
- Full working rights in New Zealand (current and ongoing)
- A positive, proactive and team-oriented attitude!
Nice to Have
- Car rental experience is highly desirable
Compensation
A competitive hourly rate + generous, uncapped incentive scheme
Work Arrangement
Remote (City/Region)
Additional Information
- Opportunity to maximise income based on exceptional performance through an incentive program
- Ongoing training and development to help you thrive and level up your career
- Part of an international brand with opportunities to work across AU/NZ and globally
- Thrive in a high performing and supportive team culture that celebrates wins and uplifts each other every day
