Responsibilities
- Partner with admissions and outreach teams to assess incoming patient referrals and assist referral sources throughout the onboarding journey.
- Act as a point of contact between newly onboarded providers and outreach managers to facilitate smooth coordination.
- Maintain and update data across multiple platforms such as a CRM, electronic medical records system, and analytics tools.
- Handle private health information with care and in compliance with confidentiality standards.
- Ensure data accuracy and consistency in system entries and support periodic data verification processes.
- Attend in-person industry events, conferences, or team gatherings when opportunities arise.
- Communicate clearly and confidently about organizational services, patient demographics, and referral procedures.
- Complete additional tasks as necessary to support team objectives.
Benefits
- Flexible paid time off policy with a suggested range of 3 to 5 weeks per year, plus 11 paid company holidays.
- Comprehensive parental leave offering generous time for family care.
- High-quality medical, dental, and vision coverage with substantial employer contributions for individuals and dependents.
- Employer-provided short-term and long-term disability, life, and accidental death & dismemberment insurance.
- Access to Maven Clinic at no cost, providing resources for reproductive and family health needs.
- Employee Assistance Program covering mental wellness, legal guidance, and financial counseling at no employee cost.
- 401(k) retirement savings plan with company support.
Work Arrangement
Remote (Worldwide)
Other
- Work is conducted entirely from home with no travel expectations.
- This role involves a stationary position requiring regular use of office equipment, computers, and phone communication.
- Ability to sit or stand as needed during work hours.
- Must be available during Eastern Standard Time working hours.
