About the Role
The agent is responsible for managing in-person and virtual property tours, verifying client identities, collecting feedback, and maintaining professional representation of listings on behalf of brokers and sellers.
Responsibilities
- Conduct scheduled in-person showings of residential properties
- Coordinate showing times with buyers, agents, and listing brokers
- Verify identities of prospective buyers before property access
- Provide accurate property details during showings without brokerage advice
- Collect and submit post-showing feedback to listing agents
- Maintain punctuality and professionalism during all client interactions
- Follow safety protocols when showing vacant or unoccupied homes
- Use mobile application to log showing activities and access property information
- Adhere to appointment timelines and cancellation policies
- Represent properties objectively and neutrally
- Respond promptly to scheduling changes and client requests
- Ensure all locks and security systems are reset after showings
- Report maintenance or safety issues observed during visits
- Support after-hours and weekend showing availability
- Maintain clear communication with coordination team
- Handle keys and access devices responsibly
- Follow company guidelines for client interaction and data privacy
- Document showing outcomes accurately and in a timely manner
- Assist with photography access coordination when required
- Uphold brand standards during all client-facing activities
Compensation
Competitive hourly pay with potential for additional earnings based on performance
Work Arrangement
Flexible schedule with remote coordination and in-person property showings
Team
Collaborative environment with scheduling managers and client service coordinators
How It Works
- Agents sign up for available showing appointments through a mobile platform
- Once assigned, agents receive property details, access instructions, and buyer information
- Agents meet buyers at the property and conduct a structured showing
- After the visit, agents submit feedback and complete the appointment log
Earnings Structure
- Agents are paid per completed showing
- Rates vary based on property type, location, and appointment complexity
- Bonuses may be available for high availability or exceptional feedback
Not specified