Responsibilities
- Create and manage ongoing testing procedures for learning software, including during major updates
- Establish and maintain test labs in offices and schools to support quality assurance and demonstrate progress to stakeholders
- Conduct functional testing of software, including reviewing thousands of localized learning units for content accuracy, visuals, audio quality, and unexpected issues
- Evaluate user experience, navigation, and adaptive learning pathways, including algorithm behavior
- Test software configuration and settings functionality
- Verify accuracy of analytical data generated by the software
- Recruit and supervise temporary testing teams ahead of major software releases
- Ensure testers receive proper training to carry out assigned testing tasks
- Maintain high standards for reporting software issues
- Coordinate task distribution among testing team members
- Monitor and assess individual tester performance
- Serve as the primary local contact for the Learning Content Provider
- Design and execute testing for customized software versions used in school-based learning environments, aligned with project goals
- Collect and organize data from field experiments to guide improvements
- Contribute ideas and solutions to improve learner engagement and educational outcomes
- Test device performance under various conditions related to software changes
- Assist the global analytics team in gathering logs and usage data from deployed devices
- Develop and run testing protocols for data quality from tablets, monitoring systems, and related tools
- Build and apply strategies to verify data accuracy, completeness, timeliness, consistency, and integrity
- Implement methods for data validation and cleansing when necessary
Work Arrangement
On-site — Dar es Salaam, Tanzania
Other
- Fluency in English and Swahili, both written and spoken
- Strong interpersonal abilities and relationship-building experience
- Experience working effectively in diverse, multicultural teams
- Exceptional organizational skills and meticulous attention to detail
- Proven ability to perform under pressure and meet tight deadlines
- Skilled in proactively managing and resolving conflicts
- Able to prioritize tasks and adapt quickly to changing responsibilities
- Deep alignment with the organization's mission and vision
- Demonstrated dedication to equitable access and outcomes in education
- Enthusiasm for managing complex projects
- Proven capacity for independent thinking and problem solving
- Team-oriented with clear, proactive communication habits
- Flexible and adaptable to fast-changing, dynamic work environments
- Must reside in Dar es Salaam, Tanzania, and be available for frequent domestic travel
