Responsibilities
- Create and oversee a complete QA and testing system from inception
- Develop scalable testing procedures to support continuous product development and releases
- Establish guidelines and standard methods for detecting, logging, monitoring, and fixing defects
- Introduce uniformity and organization to quality assurance activities throughout the product ecosystem
- Perform thorough manual testing of new releases on internal systems and customer-facing digital platforms
- Test consumer landing pages and conversion pathways to guarantee smooth operation and correctness
- Check compatibility across various browsers and devices for user-facing features
- Detect defects, irregularities, usability problems, and other quality issues prior to production deployment
- Assist in transitioning QA methods toward automated testing in the future
- Utilize Jira and Asana to oversee the testing process and monitor issues until resolved
- Ensure bugs and QA tasks are well-documented, classified, ranked, and updated
- Generate and update detailed test plans and test scenarios
- Record testing outcomes for releases and keep orderly release approvals
- Maintain precise and available QA documentation throughout the product's life
- Collaborate closely with product managers, developers, and designers during development and release cycles
- Convey technical problems clearly and briefly to team members in different locations
- Act as an involved product ally upholding quality benchmarks before code goes live
- Supply clear input and records to help development teams replicate and fix issues effectively
