Shape provider engagement and improve oral health outcomes in Iowa as a Provider Partner Consultant. In this role, you’ll serve as a key liaison between dental providers and the organization, fostering strong relationships that support network effectiveness and member access to care. Your expertise will guide dentists and office staff in understanding benefit programs, contract requirements, and technology tools that enhance practice efficiency and patient service.
Key Responsibilities
- Develop and maintain relationships with dental providers across Medicaid, Medicare Advantage, Commercial, and Direct to Consumer lines.
- Conduct office visits, phone outreach, and email communication to educate providers on policies, procedures, and technology platforms.
- Analyze provider cost reports to identify opportunities for improved cost and quality performance.
- Recruit new providers and support retention by increasing awareness of available programs and services.
- Promote the use of web-based applications and electronic claims submission to streamline operations.
- Deliver presentations to provider groups, educational institutions, and community organizations on oral health topics.
- Represent the organization at trade shows, health fairs, audits, and dental summits.
- Conduct fee schedule analyses and assist in developing competitive, customized agreements.
- Monitor provider satisfaction and contribute to strategies that enhance client and provider experience.
- Collaborate with internal teams to refine processes and support continuous quality improvement.
- Prepare and submit required reports and serve as a subject matter expert for your region.
- Stay current with Office Reference Manuals and adapt materials to meet local market needs.
Qualifications
You bring at least five years of dental office experience and a solid understanding of managed care systems. Strong presentation and communication skills are essential, along with proficiency in Microsoft Office. You’re self-motivated, capable of working independently, and comfortable traveling locally up to 50% of the time. A deep commitment to provider support and quality improvement is key to success in this role.
Work Environment
This position operates in a flexible, inclusive setting that values collaboration and professional growth. You’ll work across Iowa, engaging directly with providers while supported by a responsive internal team. The organization promotes career development and offers resources to help employees thrive.
Benefits and Compensation
Enjoy comprehensive medical coverage, generous paid time off, and market-leading leave policies for family, parenting, and adoption. The organization supports long-term financial health with a 401(k) employer match, stock purchase options, and an employer-funded retirement account. A partially paid sabbatical program rewards continued service. These benefits reflect a commitment to employee well-being and work-life balance.
Our Culture
The organization is proud to be certified as a Great Place to Work® in both Canada and the U.S., and has been recognized as a 'Top 10' employer by the Boston Globe’s 'Top Places to Work' for two consecutive years. It fosters an inclusive environment where diverse perspectives are valued, and all employees are empowered to contribute meaningfully. Teams are built to reflect a broad range of experiences, backgrounds, and ideas, strengthening service to clients and communities.
Equal Opportunity
We encourage applications from qualified individuals of all backgrounds. The organization is committed to providing reasonable accommodations for otherwise-qualified individuals with disabilities, ensuring equitable access to employment opportunities. This commitment supports a workplace where everyone can belong, grow, and succeed.
