Responsibilities
- Contact Home Owners Associations and Management Companies for relevant property information
- Obtain specific time-sensitive documents
- Prepare detailed documentation based on research and reporting
- Compile reports and send information to clients
- Other duties, as assigned
Requirements
- High school degree or equivalent
- Experience on the phone (this is not a call center position but that type of experience would be helpful)
- Advanced level of English reading and writing (B2/C1)
- Proactivity, responsibility, and attention to detail, with strong communication skills
- Ability to work during Colombian holidays to match US schedule (surcharge would apply)
- Distraction-free work environment for home
- Ability to pass a background check and drug screening prior to any offer of employment
Nice to Have
- Customer service and relationship building skills
- Technical Understanding of the real-estate industry
- Time management skills
- Ability to work under pressure
- Ability to take initiative, follow up with customers and attain self-set deadlines and company-set goals
- Ability to work with a team and independently
- Self-confident
- Ability to listen and apply feedback from critiques and reviews
- Adobe Acrobat DC
- Understanding of Online Research
Additional Information
- Language: English (Required)
- Training Location: Remote
- Must be able to work during Colombian holidays to match US schedule (surcharge would apply)
- Distraction-free work environment for home required
- Ability to pass a background check and drug screening prior to any offer of employment
- Position Type: Full-time after completion of training
- Expected Hours of Work: Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time (from March through mid-November the hours would be 7:30am to 4:00pm local time)
