IFF is hiring a Project Operations Manager to own the end-to-end project management of small and large programs for our event security and operations services. You will oversee the full event lifecycle, from scoping and budgeting to onsite execution and vendor management, ensuring successful delivery for our clients.
What You'll Do
- Manage the full event lifecycle, including proposals, MSAs, and SOWs.
- Create and own key deliverables such as budgets, timelines, decks, schedules, and briefing documents.
- Coordinate internal and client meetings, prepare agendas, and track action items to completion.
- Support contractor staffing efforts and manage communications with onsite teams.
- Collaborate with client teams on registration, housing, and logistics.
- When onsite, ensure the Event Operations Center is equipped, monitor radio traffic, resolve issues, support incident management, and act as primary contact.
- Work with Finance to reconcile invoices, audit expenses, and close budgets.
- Maintain documentation and identify process improvements.
- Support overseeing and managing Coordinator level team members.
What We're Looking For
- 3–7 years of relevant event industry experience (tech conferences or sporting events) with a proven track record of successful project management.
- Proactive, detail-oriented, and self-starter capable of working independently and as part of a team.
- Excellent communication, organization, and multitasking skills.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Ability to stay calm under pressure while maintaining a positive, customer-focused attitude.
- Skilled at prioritizing and re-prioritizing tasks as new challenges arise.
- Comfortable developing deliverables, accepting feedback, and implementing changes quickly.
- Experience creating, managing, and reconciling budgets of $1M+.
- Proficient in Google Suite (Docs, Sheets, Slides, Forms).
Nice to Have
- Experience with Monday.com, RainFocus, Slack, Concur.
- Large-scale corporate conference experience (tech user conferences preferred).
- CMP and/or PMP certification.
Technical Stack
- Google Suite (Docs, Sheets, Slides, Forms)
- Monday.com
- RainFocus
- Slack
- Concur
Benefits & Compensation
- Medical, dental, and vision coverage with multiple plan options.
- Preventive care, prescription coverage, telemedicine, and mental health support.
- Tax‑advantaged accounts, including FSA, Dependent Care FSA, and HSA.
- Employee support programs and company-paid life and AD&D insurance.
- 401(k) retirement plan with a 3% employer safe‑harbor match.
- Unlimited Paid Time Off.
Work Mode
This is a hybrid position open to candidates across the United States for remote work.
IFF is an equal opportunity employer.
