San Francisco, CA | New York City, NY Hybrid $270,000 - $290,000 USD

Anthropic is hiring a Program Operations Manager, Human Data

About the Role

The position is responsible for overseeing program workflows, ensuring data quality, aligning cross-functional teams, and maintaining operational efficiency within human data initiatives.

Responsibilities

  • Manage end-to-end operations for human-generated data programs
  • Coordinate timelines and deliverables across research and engineering teams
  • Develop and refine processes to improve data collection accuracy
  • Monitor program performance using defined metrics and benchmarks
  • Identify bottlenecks in data pipelines and implement solutions
  • Ensure compliance with data privacy and ethical guidelines
  • Lead vendor coordination and contractor oversight when applicable
  • Maintain documentation for operational procedures and workflows
  • Support the scaling of data operations as project demands grow
  • Collaborate with technical teams to integrate feedback into model development
  • Track budget allocations and resource utilization for data initiatives
  • Facilitate communication between data contributors and internal stakeholders
  • Implement quality assurance protocols for incoming data
  • Adapt program strategies based on evolving research requirements
  • Produce regular reports on program status and outcomes
  • Contribute to the design of data annotation tasks and instructions
  • Ensure consistency in data labeling across different projects
  • Manage onboarding and training for data contributors
  • Evaluate new tools and platforms to enhance operational efficiency
  • Support incident response and risk mitigation related to data operations

Nice to Have

  • Master’s degree in data science, social science, or related area
  • Experience managing programs in AI or technology research
  • Background in behavioral or cognitive science
  • Familiarity with human-in-the-loop systems
  • Prior work with large-scale data collection efforts
  • Experience in a startup or high-growth environment
  • Knowledge of natural language processing applications
  • Understanding of statistical methods for data validation
  • Experience with international teams or multilingual data
  • Exposure to AI safety or alignment research

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with flexibility based on role and team needs

Team

Part of the human data team focused on managing data operations for AI safety and research

Our Approach to Human Data

We prioritize ethical sourcing, contributor well-being, and data transparency in all human data programs. This role ensures alignment with these principles while maintaining operational rigor.

Impact of This Role

The work directly influences the quality and safety of AI models by ensuring reliable, high-integrity human feedback is systematically collected and integrated.

Available for qualified candidates requiring work authorization

About company
Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.
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Job Details
Department Human Data
Category other
Posted 14 days ago