About the Role
This role involves managing timelines, facilitating cross-functional collaboration, and ensuring smooth execution of UX research programs while maintaining alignment with strategic goals.
Responsibilities
- Coordinate scheduling and logistics for user research sessions
- Track project milestones and deliverables across UX initiatives
- Facilitate communication between researchers, designers, and external partners
- Maintain documentation for research protocols and findings
- Support recruitment of study participants according to criteria
- Organize and archive qualitative data from user interviews
- Assist in preparing materials for usability testing
- Monitor budget allocations for UX program activities
- Update stakeholders on project progress and roadblocks
- Coordinate travel and event logistics for field studies
- Manage digital tools used for collaboration and tracking
- Ensure compliance with ethical review requirements
- Prepare summaries of research outcomes for internal teams
- Support onboarding of new team members and consultants
- Maintain calendars and meeting agendas for team syncs
- Troubleshoot technical setups for remote testing sessions
- Escalate risks and timeline changes to leadership
- Standardize workflows for recurring research activities
- Liaise with IT for access and permissions management
- Contribute to process improvements in program operations
- Track metrics related to research participation and throughput
- Coordinate translation and localization for multilingual studies
- Maintain confidentiality and data security protocols
- Support post-study follow-up with participants
- Assist in synthesizing feedback into actionable insights
Compensation
Competitive salary with benefits package
Work Arrangement
Hybrid remote with periodic in-person collaboration
Team
Interdisciplinary team focused on user-centered research and design
Research Environment
Work within a collaborative lab setting emphasizing empirical inquiry and iterative design, where coordination supports rapid prototyping and evidence-based decision-making.
Growth Opportunities
Access to professional development workshops, conference participation, and mentorship programs tailored to career advancement in research operations.
Available for qualified international candidates
