XBOW is looking for a Product Operations Engineer to design, build, and scale the systems that power how we build product. At XBOW, we're redefining cybersecurity by building the world's first autonomous pentester. You will own the operational infrastructure that connects feedback to shipped features, automating repetitive parts so the product team can focus on what matters.
What You'll Do
- Build and maintain product automation including our GitHub Actions ecosystem.
- Evolve our GitHub powered triage system to detect duplicates and auto-label issues.
- Design scalable frameworks for release management, feedback intake, and cross-functional coordination.
- Automate meeting artifacts by turning sync notes into tracked action items, PRs, and issues.
- Ensure tight integration across Product, Engineering, Revenue Operations, and PMM from feedback intake through shipped releases.
- Surface product insights by building lightweight reporting on feedback trends and release velocity.
- Integrate feedback sources from tools like Gong and Salesforce to close the loop on customer feedback.
What We're Looking For
- Built automation using GitHub Actions, webhooks, and APIs to eliminate repetitive product/engineering workflows.
- Worked with Slack APIs or similar to create bots, integrations, or workflow automations.
- Used LLMs/AI tools in production workflows (Claude, GPT, etc.) to improve team efficiency.
- Designed and implemented product processes at a startup or high-growth company.
- Written scripts and lightweight tooling (Python, JavaScript, bash).
- Shipped automation end-to-end from identifying the problem to maintaining the solution in production.
- Built dashboards or reports that informed product decisions (Metabase, Looker, Mode, or Google Sheets).
Nice to Have
- You've automated yourself out of a job.
- You think in systems, not tasks.
- You're excited about AI-native workflows.
- You can ship a working GitHub Action.
- You've worked in security, developer tools, or enterprise SaaS.
- You get energy from making other people more productive.
- You're self-directed and figure out what needs doing.
Technical Stack
- GitHub (Issues, Projects, Actions, API)
- Slack (Channels, Webhooks, Bot APIs)
- Claude API & Claude Code
- Gong
- Salesforce
- Markdown-based documentation
- Light scripting (JS, Python, bash)
Team & Environment
You'll connect Product, Engineering, Revenue Operations, and PMM.
Benefits & Compensation
- Competitive salary, clear performance-based incentives, and equity package.
- Significant opportunities for career growth within the sales organization.
- Meaningful work directly impacting XBOW’s mission to revolutionize cybersecurity.
Work Mode
This is a remote position open to candidates globally.
XBOW is an equal opportunity employer.
