Building trusted relationships and managing stakeholders;
Product roadmapping & feature prioritization;
Defining and delivering measurable success metrics that align initiatives with business outcomes and decisions;
Understanding and documenting business processes, requirements, scenarios, pain points;
Lead user research to deeply understand internal stakeholder needs pain points, workflows, ensuring product decisions are grounded in real user insights;
Facilitating in developing new business processes and identifying areas for optimization;
Analyze and propose new solutions to improve business performance;
Translating business requirements into instructions for technical teams to execute, and clarifying any issues throughout the development process;
Managing the agile development process, including sprint and release planning, user acceptance testing, and other related ceremonies;
Change management, including the development of training materials, communication plans, launch schedules;
Cross-functional collaboration with various product & technology teams, corporate data, Go-To-Market;
Contribute to the overall management and development of the IS Product Management Practice, by continuously working to establish best practices and improve ways of working.

Demonstrated Product Management or Business Analyst in the SaaS implementations;
An impressive ability to translate between business and technical stakeholders;
Intermediate knowledge of standard Salesforce features;
Proven success managing complex projects across multiple functional groups;
Show of usage of Agile Methodologies such as scrum;
Proven ability to drive decisions, positively influence other team members, and thrive in an entrepreneurial environment;
Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects;
Demonstrated abilities in leading design workshops, proposing solutions and building corresponding artifacts;

Lots of autonomy, flexible work culture and the option of fully remote work
Genuine career opportunities in a company that’s creating new jobs every day
Opportunity to make a difference; help courses grow their businesses and become more successful by creating or improving products and addressing customer feedback
Work in a team big enough for growth but lean enough to make a real impact
Development of very high traffic products, used at the global scale
Opportunities to learn and expand your skill set
Become a valued part of the diverse and inclusive Lightspeed family … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
Lightspeed equity scheme (we are all owners)
Flexible paid time off policy
Extended Healthcare benefits
Health and wellness benefit of $500 per year
Paid leave and assistance for new parents
Mental health online platform and counseling & coaching services
Volunteer day

Hybrid

lightspeedhq is hiring a Product Manager, Salesforce