Requirements
- 5+ years of product management experience, with at least 3 years in payments, fintech, or financial operations software.
- Solid understanding of PayFac / payment facilitation models — including sub-merchant onboarding, funding flows, settlement, and fee structures.
- Hands-on experience with reconciliation concepts: transaction matching, exception management, settlement discrepancy resolution, and financial close processes.
- Proven ability to translate complex financial workflows into clear product requirements and scalable system designs.
- Strong analytical skills; comfortable querying data (SQL), interpreting reconciliation reports, and defining metric-driven success criteria.
- Experience owning internal or back-office product roadmaps with internal stakeholders as primary users.
- Demonstrated ability to build trust and influence across engineering, finance, compliance, and executive stakeholders.
- Bachelor’s degree in Finance, Accounting or a related field.
Nice to Have
- Prior experience at a payment facilitator, acquirer, or vertical SaaS payments company.
- Experience building or managing reconciliation tooling that processes high transaction volumes
- Knowledge of chargeback lifecycle management, dispute evidence workflows, and representment processes.
- Exposure to treasury cash management, intraday liquidity tracking, or funding account management in a payments context.
- MBA, CPA, or CTP (Certified Treasury Professional) designation.
- Understands how money moves through a PayFac ecosystem end-to-end; connects upstream transaction data to downstream financial positions
- Builds strong relationships with internal finance, treasury, and compliance stakeholders; translates their operational pain into product action
- Moves with urgency, removes blockers, and holds delivery to high standards — especially for systems that handle financial data.
