Responsibilities
- Preparing high-level concept designs for internal review and customer validation
- Conducting customer research when required
- Preparing detailed UX flows and high-fidelity UI designs
- Creating information architecture (IA) diagrams
- Defining and reviewing feature scope and acceptance criteria
- Working closely with engineers and peers to plan, prioritise, and deliver work
- Reviewing completed engineering work
- Monitoring released features and reporting on usage metrics
- Identifying and raising UX gaps, quality issues, and edge cases
- Monitoring production support issues and triaging fixes
- Maintaining regular collaboration with product/design leadership
- Communicating clearly in writing (Slack, Confluence, Jira)
Requirements
- Strong ownership mindset with accountability for outcomes
- Experience leading product delivery end-to-end (Product Owner or similar)
- Proactive in experimenting with AI tools to drive efficiency
- Proficient in Figma, including UI libraries and design systems
- Strong UX/UI fundamentals with a user-centred approach
- Experience designing web and/or mobile applications
- Excellent written and verbal communication
- Comfortable with ambiguity and pragmatic trade-offs
- Strong visual design skills and attention to detail
Nice to Have
- SaaS product experience
- Working knowledge of HTML/CSS
Team
Team size: 9. Structure: Each Product Designer/Owner supports approximately 2 teams, with generally 2 engineers
Additional Information
- 20 days of paid annual leave, plus sick, carer’s, and compassionate leave
- Paid parental leave - 16 weeks for primary carers, 6 weeks for secondary carers (including adoption and stillbirth support)
- Professional growth budget and a transparent career development framework
- Laptop and home-office setup budget
- Community & connection - weekly team lunches, global offsites, and our signature “Life Story” sessions
