Responsibilities
- Contribute to the vision and design strategy that connects customer and business value.
- Evolve ideas that drive innovation.
- Build and utilize product knowledge to navigate ambiguity, identify opportunities and define customer problem statements.
- Facilitate cross-functional, collaborative ideation sessions using a variety of methods.
- Make proficient use of design system guidelines and contribute to components and patterns that include optimization and refinements to structural elements and patterns.
- Create understanding, drive alignment, and work independently.
- Present effectively with the ability to anticipate questions and concerns, articulate a data supported point of view, synthesize and process feedback, and determine next steps.
- Work closely and in partnership with product and engineering counterparts and outside of your core team inclusive of other designers, research, marketing, sales, and customer service.
- Lead customer research sessions with some support and: interview customers effectively; guide the process to glean effective insights; and uncover and socialize areas of opportunity.
- Seek out and incorporate both quantitative and qualitative data for use in reasoning and decision making.
- Seek out feedback and inputs from a variety of sources in order to move solutions forward, drive innovation, contribute to a connected and holistic overall experience for customers and users, and invest in relationships with peers and stakeholders.
Requirements
- 3+ years of experience in a FT Product Design role (not inclusive of internships or bootcamp courses).
- Experience in B2B and/or B2C (SMB customer experience a plus; previous Healthcare a plus).
- Ability to deliver simplified, intuitive, and responsive user experiences for complex operations and flows—AI native experiences a plus (desktop web, mobile web, native app).
- Ability to use data insights to iterate on design solutions.
- Expert with Figma suite of tools (including FigJam and FigmaMake).
Nice to Have
- Experience leveraging AI tools in product design process.
- Growth Mindset.
Benefits
- Healthcare benefits
- Discount through Dell
- Resources to help you keep your mind and body healthy
- Obe Fitness or Gympass for a great workout
- LifeWorks Employee Assistance Program to find mental health resources
- Competitive and fair compensation
- Variable pay
- Robust benefits package
Team
Structure: embedded team of cross-functional counterparts
Additional Information
- Need work from home basics
- We are dedicated to attracting and retaining top talent with competitive and fair compensation.
- For this position, this range reflects our Zone 1 (National Average) pay band.
- Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone.
- Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions.
- Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being.
- In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen.
- Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
- California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/
- If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.
- As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.
